Privacy Policy

Privacy Policy

Last Updated: July 13, 2026

At Anvi Enterprises, we value your trust and respect your privacy. This Privacy Policy describes how we collect, use, disclose, and protect your personal information when you visit or make a purchase from our website located at your store domain (the "Site").

This policy is formulated in compliance with the Information Technology Act, 2000 and the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011 (the "SPDI Rules").


1. Information We Collect

We collect various types of information to provide and improve our services to you:

  • Personal Information: When you make a purchase, create an account, or contact us, we collect details such as your name, billing address, shipping address, email address, phone number, and payment information (processed securely through third-party gateways).
  • Sensitive Personal Data (SPDI): If we collect any sensitive personal data (e.g., passwords or payment details), it is processed under strict compliance and only to execute your transactions. We do not store credit card/UPI pin information on our servers.
  • Automatically Collected Information: When you visit the Site, we automatically collect certain information about your device, including your IP address, browser type, time zone, and cookies installed on your device.

2. How We Use Your Information

We use the collected information for the following purposes:

  • To process, ship, and deliver your orders.
  • To communicate with you regarding your orders, support requests, or updates.
  • To screen orders for potential risk or fraud.
  • To comply with legal and regulatory obligations, including tax audits (GST compliance).
  • With your consent, to provide you with information or advertising relating to our products or services.

3. Sharing Your Information

We share your personal information with third parties only to help us use your personal information as described above. Specifically:

  • Shopify: We use Shopify to power our online store. You can read more about how Shopify uses your Personal Information here: Shopify Privacy Policy.
  • Logistics Partners: We share your name, shipping address, and phone number with our delivery partners (such as Shiprocket, Delhivery, Blue Dart, Ekart, Amazon, Shadowfax, etc.) to deliver your orders.
  • Payment Gateways: Your payment information is securely shared with our authorized payment gateway providers to process payments.
  • Compliance with Law: We may share your information to comply with applicable laws and regulations, respond to a subpoena, search warrant, or other lawful requests for information we receive, or protect our rights.

4. Security of Your Information

We implement reasonable security practices and procedures (including administrative, physical, and technical controls) as required under the Indian IT Act, 2000 and SPDI Rules to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, please note that no method of transmission over the Internet is 100% secure.


5. Your Rights

Under Indian data protection standards, you have the right to:

  • Access, review, and correct the personal information we hold about you.
  • Withdraw your consent for us to process your data (which may limit our ability to provide services to you).
  • Request the deletion of your personal account data by emailing us at alvenzamails@gmail.com.

6. Data Retention

When you place an order through the Site, we will maintain your order information for our records (including tax and accounting compliance) unless and until you ask us to delete this information.


7. Grievance Officer

If you have any questions, concerns, or grievances regarding your privacy or data protection on our Site, please contact our designated Grievance Officer:

  • Name: Ankit
  • Designation: Grievance Officer
  • Address: OPP. DELHI VIDYA PEETH SCHOOL, C/O KARTAR SINGH, DEVRU ROAD, Mamchand Colony, Sonipat, Sonipat, Haryana, 131001
  • Email: alvenzamails@gmail.com
  • Phone: +91 9992179935